Shipping policy

Shipping Information

Hokubei Budogu (Shinaimall.com LLC) offers FREE¹ shipping throughout North America on all orders over USD 100.00. Unless otherwise stated, a flat rate shipping charge of $25 will be added to orders below the $100.00 threshold.

Please get in touch with us to get shipping quotations to other regions. All orders in the United States are shipped via USPS or UPS Ground. Please allow 5 business days for order processing and verification and an additional 7-14 business days for delivery.

For customers outside of North America, please feel free to contact us at info@usakendo.com if you would like to place an order, and we would be happy to provide you with shipping options. 

We are not responsible for lost, stolen, or damaged shipments. All shipments are insured, and the buyer assumes all responsibilities for claims made with the shipping carrier. Please check back with us periodically for any updates regarding our shipping policies.

¹ Some restrictions may apply.

For any inquiries regarding shipping or your current order, please get in touch with us at info@usakendo.com. We will do our best to respond to all inquiries within 48 hours.